Our Privacy Policy
The Boathouse Sports Bar & Grill Privacy Notice
At The Boathouse Sports Bar & Grill, we value your privacy. This notice explains how Humble Hospitality Pty Ltd (we, us, or our) manages your personal information in accordance with Australian privacy principles.
📋 Information We Collect
We collect information necessary to provide you with the best experience:
We partner with SportsPick to offer our loyalty and tipping competitions.
For the safety and security of our patrons and staff, CCTV is in operation throughout the venue.
We do not sell your data. We only share it with trusted partners like SportsPick, Uber Eats, and our booking software providers to help run our business or when required by law.
✉️ Contact Us
You can access, update, or request the deletion of your data at any time.
Privacy Officer:
At The Boathouse Sports Bar & Grill, we value your privacy. This notice explains how Humble Hospitality Pty Ltd (we, us, or our) manages your personal information in accordance with Australian privacy principles.
📋 Information We Collect
We collect information necessary to provide you with the best experience:
- Contact Details: Name, email, and phone number for bookings or enquiries.
- Loyalty Data: Information shared when you join our rewards program.
- Order History: Details of your food and beverage preferences.
- Website Usage: Technical data like IP addresses and cookies to improve our site.
We partner with SportsPick to offer our loyalty and tipping competitions.
- When you join, your data is shared between us and Full House Group Pty Ltd (the operators of SportsPick).
- Your information is used to manage your points, prizes, and local leaderboard status.
- You can view their specific privacy terms at sportspick.com.au.
- On-Site: When you order at the bar or via table QR codes, we collect minimal data to process your meal.
- Delivery: We use Uber Eats for home delivery. When you order this way, Uber shares your name and order details with us so we can prepare your food.
- Payments: All digital payments are processed through secure, encrypted third-party gateways. We do not store your full credit card details.
For the safety and security of our patrons and staff, CCTV is in operation throughout the venue.
- Purpose: To prevent and detect crime and to ensure venue safety.
- Access: Footage is only accessed by authorised management or provided to law enforcement (e.g., WA Police) upon request.
- Storage: Recorded footage is kept for a limited period before being overwritten, unless required for an ongoing investigation.
- To confirm your table reservations and function enquiries.
- To manage your loyalty rewards and competition entries.
- To send you promotions and event news (only if you’ve opted in).
We do not sell your data. We only share it with trusted partners like SportsPick, Uber Eats, and our booking software providers to help run our business or when required by law.
✉️ Contact Us
You can access, update, or request the deletion of your data at any time.
Privacy Officer:
- Email: info@boathousetavern.com.au
- Address: 44 Pinjarra Road, Mandurah WA 6210
- Phone: 08 9535 1034
Our Terms & Conditions
The Boathouse Sports Bar & Grill: Terms & Conditions
Welcome to the website of The Boathouse Sports Bar & Grill. By using this site or visiting our venue, you agree to the following terms and conditions. These terms are issued by Humble Hospitality Pty Ltd.
1. Responsible Service of Alcohol (RSA)
Welcome to the website of The Boathouse Sports Bar & Grill. By using this site or visiting our venue, you agree to the following terms and conditions. These terms are issued by Humble Hospitality Pty Ltd.
1. Responsible Service of Alcohol (RSA)
- The Boathouse strictly adheres to WA Liquor Licensing laws.
- We reserve the right to refuse service or entry to any person who is intoxicated, underage, or behaving in an offensive manner.
- Valid photo ID (Passport, Australian Driver’s License, or Proof of Age card) must be presented upon request.
- Punctuality: We hold tables for 15 minutes past the booking time. If you are running late, please call us at 08 9535 1034.
- Group Sizes: Large bookings or functions may be subject to a deposit or a minimum spend requirement, which will be confirmed at the time of booking.
- Cancellations: We appreciate at least 24 hours' notice for cancellations.
- Membership to our loyalty program is facilitated via SportsPick.
- Participation is subject to SportsPick’s own terms and conditions found at sportspick.com.au.
- The Boathouse reserves the right to amend or withdraw local promotions, prizes, or "venue specific" rewards at any time.
- Dietary Requirements: While we take every care, our kitchen handles nuts, shellfish, and gluten. Please inform staff of any allergies when ordering.
- Third-Party Delivery: Orders placed via Uber Eats are subject to Uber’s delivery terms. Once the food leaves our premises, delivery issues must be resolved through the Uber Eats app.
- A neat and tidy dress code applies. Management reserves the right to refuse entry based on inappropriate attire (e.g., specific workwear or swimwear) according to house policy.
- Anti-social behaviour toward our staff or other patrons will not be tolerated and will result in immediate removal from the venue.
- Minors: Under the Liquor Control Act 1988, minors are only permitted in licensed areas when accompanied by a parent or responsible guardian and must remain under direct supervision at all times.
- Identification: We practice "No ID, No Entry." If you look under 25, be prepared to show valid photo ID.
- Live Music (Saturdays): We proudly host live music every Saturday. Management reserves the right to manage volume levels and crowd capacity for the safety of all guests.
- Karaoke (Thursdays & Sundays): Participation is at the discretion of the host. Please respect our equipment and fellow performers.
- Chase the Ace (Thursdays): Participants must be present at the time of the draw to claim a prize. Full terms and conditions for the draw are available at the main bar.
- TAB Facilities: TAB services are available for patrons aged 18 and over. We strictly enforce age verification—please have your ID ready.
- Responsible Gambling: At The Boathouse, we want you to enjoy the thrill of the game without it becoming a problem. Set a budget and a time limit before you start. If you need support, call Gambling Help WA on 1800 858 858.
Exceptional Quality
Experience the Difference
- info@boathousetavern.com
- 08 9535 1034
- 44 Pinjarra Road, MANDURAH WA 6210
Get in Touch
Discover
Tavern Licence – License Number 6020018713
Licensee: Humble Hospitality Pty Ltd
44 Pinjarra Road, MANDURAH WA 6210 / 08 9535 1034
Warning
While takeaway liquor is also available, Under the Liquor Control Act 1988, it is an offence to sell or supply liquor to a person under the age of 18 years on licensed or regulated premises; or for a person under the age of 18 years to purchase, or attempt to purchase liquor on licensed or regulated premises.
While takeaway liquor is also available, Under the Liquor Control Act 1988, it is an offence to sell or supply liquor to a person under the age of 18 years on licensed or regulated premises; or for a person under the age of 18 years to purchase, or attempt to purchase liquor on licensed or regulated premises.
Privacy at The Boathouse
The Boathouse Sports Bar & Grill (Humble Hospitality Pty Ltd) collects information to manage bookings, loyalty rewards via SportsPick, and online orders. CCTV is in use for your safety. We never sell your data. View our full Privacy Policy and T&C or contact us at info@boathousetavern.com.au.
The Boathouse Sports Bar & Grill (Humble Hospitality Pty Ltd) collects information to manage bookings, loyalty rewards via SportsPick, and online orders. CCTV is in use for your safety. We never sell your data. View our full Privacy Policy and T&C or contact us at info@boathousetavern.com.au.
